Geneviève Rioux
Genevieve is a college graduate in administration with management option.
She came to the CAE Memphremagog in 1999 and is well-versed in the socio-economic environment of the region and the workings of the organization.
It is the "entry point" for the CAE Memphremagog and always greets customers with the required respect.
She coordinates all administrative tasks of the CAE Memphremagog as well as follows up with clients. She is very disciplined in her follow-ups of the files and is also responsible for the management of the entire accounting cycle.
She brings a diverse range of skills, including administrative management, project management and work organization.
I am the administrative assistant at the CAE Memphrémagog and have been working here for over 20 years. Because we are a small organization, my duties are very varied. I welcome clients and partners whether in person, on the phone or by email, and direct them to the professional at our office who can best serve them. I also follow up on the administrative aspects of the loans and the related correspondence. I am responsible for the accounting and loan portfolio management. In collaboration with the executive director, I prepare the monthly and annual financial statements for the accounting audit.
As the most senior employee, I can say that I am part of the memory of the CAE Memphrémagog. I am a source of information for my colleagues and for the clients who have been with us for a long time. I know our clientele, our partners and the organizations in the area very well. I have evolved a lot professionally over the years. I have perfected my skills on many levels, which allows me to support my colleagues, the executive management and the members of the board of directors so that we may offer the best possible service to entrepreneurs.
Even after more than 20 years, I am still passionate about my work. My tasks have diversified and I am entrusted with more and more responsibilities, which is very rewarding. Above all, I like the contact with our clients, being able to listen to them with the certainty that a member of our team will do his or her utmost to respond quickly to their requests. The values conveyed by the CAE Memphrémagog reflect those I hold dear and I have complete confidence in my colleagues. We all work very hard to ensure that the region’s entrepreneurs realize their dreams in the best possible conditions. We do everything to make their lives easier.
